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FNO

For fibre network operators.

The Zell platform, applied to fibre network operators. Tuned to FNO data, FNO economics, and the day-to-day questions a finance or commercial lead at a fibre operator needs answered.

Live in production with fibre operators today
The operating reality

Many systems. One business. The answers sit in the gaps between them.

Fibre operators run on data scattered across network management, provisioning, ISP integration, commercial, billing and financial systems. Each gives a different number for the same business. Monthly reconciliation is a marathon, and it still doesn't answer what a CFO needs to know: where revenue is coming from, which suburbs pay off, which products leak, which ISPs grow.

Commercial
Precinct management, ISP management, channel performance
Billing
Invoices, payments, aged positions
Financial
Revenue recognition, opex/capex
Network management
ONT status, ports, bandwidth profiles
Provisioning
Orders, activations, disconnects
ISP integration
Wholesale flows, activation reports
Capabilities

Agents for the fibre business, grouped by function.

Each agent below is tuned to the data and questions a fibre operator runs on. The tier shows where it sits in the business — Financial, Commercial, Operational, Executive. The pilot conversation confirms which ones activate on day one.

Tier
Executive
3 capabilities
Executive Insight
Monthly exec summary, drivers attributed.
Board Reporting Intelligence
Board pack production, automated.
Strategic Variance Analysis
Plan vs actual, explained.
Tier
Financial
3 capabilities
Revenue Integrity
Detect revenue leakage across network, billing and ISP systems.
Precinct Profitability
ROIC and payback per precinct. Where capital actually pays.
Financial Forecasting
Revenue, ARPU and subscriber movement, forecasted. Trend based.
Tier
Commercial
5 capabilities
Uptake Performance
Adoption by precinct, age and product. Surface the underperformers.
ISP Performance
Channel performance across ISPs. Negotiations and strategy.
Marketing Effectiveness
Campaign impact on adoption and retention.
Account Management
Customer conversations, structured.
Churn Intelligence
Predict churn risk, attribute its causes.
Tier
Operational
3 capabilities
Service Intelligence
Service issues linked to churn risk.
Quality Assurance
Actions to outcomes. Accountability layer.
Network Expansion Strategy
Where to extend next, ranked by data.
Extending the catalogue

New fibre-tuned agents, added as your data unlocks them.

Adding an agent is fast. Each one is tuned to your data and the questions your team keeps coming back to — deployed inside your dedicated environment, governed the same way as the rest of the platform.

Tuned to your dataInside your tenantSame governance
Which agents activate in your environment depends on the data already in your systems. That's scoped in the pilot.
Flash insights

Segmented movement with the top revenue drivers attributed, every month.

Flash insights are the Intelligence Layer's structured output — surfaced wherever the business wants them. Each row is one segment, a customer or a product cut by vertical, with the headline metrics, the month-on-month or rolling three-month movement, and the top contributors attributed by percentage.

Over the course of a cycle, a finance analyst can walk from a headline number to the product, customer and driver behind it.

One row · One month · One segment · Top revenue drivers attributed by percentage
1M variant
Segment
Metro 2 · Symmetric 1 Gbps
Customers
8,421
%
12.4%
Revenue
14.9m
ARPU
589
Δ
−3.2%
Top revenue drivers
30/3038.0%Other28.8%50/5014.1%
Action
64 net downgrades from 1 Gbps to 200/200 this month. Flag for revenue retention ahead of quarter close.
Rolling three-month comparison
3M variant
Segment
Metro 2 · Symmetric 1 Gbps
Customers
8,564
%
12.6%
Revenue
15.4m
ARPU
599
Δ
−1.1%
Top revenue drivers
30/3036.5%Other31.2%100/5012.0%
Insight
Downgrade rate softening across the rolling window. Hold on pricing action; confirm in the next cycle.
In production today

Fibre Network Operator ready and live in production.

Currently deployed with fibre operators in South Africa. Pilots open for new FNOs evaluating the platform.

Live · Pilots open
Take the next step

Find the drivers your current reporting doesn't show you.

A data familiarisation session with the Zell team. We then run an end-to-end process — data in, reconciled with the calculated drivers and insights attributed and reported back to you.